When setting up for a stream, make sure you have a clutter-free background, good lighting and no noise. Make a rough flow plan - this will make you feel m...

You will be automatically reconnected once you have a strong signal. Your buyers will be able to reconnect.

We recommend your stream runs for 10-30 minutes. The longer you are live, the more time you’ll have to chat through your product selection. Engage in conver...

Tap the item that you want to purchase and click “Buy now”, then through the checkout as normal.

Yes! You will receive buyer protection for any purchase made via the app.

If you have a problem with any item you receive bought via a live stream, message the seller first to try to reach a resolution together. If you can’t rea...

You can keep an eye out for upcoming live streams on the search page and on our Instagram. If a seller has an upcoming stream planned, it will appear at the...

Make sure you are following your favourite sellers so that you receive a push notification for any of their upcoming streams!

You won’t be able to watch a live stream once it has ended, so make sure to set a reminder to avoid missing out on exclusive items!

You can ask any questions you have for the seller in the comments under the live stream.