If you’re attempting to register and being told that your email address is already in use on FINDS, try the following: 

1. Check whether it could be your old account. 

You may have created a FINDS account that you forgot about. To find out, press "Forgotten password?" on the login screen and enter your email address. Within a few minutes, you should receive a password reset link to your email. Click the link to create a new password and login to FINDS with your new password. If you don’t receive the password reset link, please take the step described below. 

2. Write to us to get help

Send us an email at support@finds.world and let us know that even though you haven’t created a FINDS account, you’re being told that your email is taken. We’ll look into this and do our best to resolve the issue.