Frequently asked questions about how to use the FINDS app

How is FINDS different from other resale apps?
FINDS is a video marketplace app, meaning all content and imagery on the app is in video form. Connecting buyer to seller is at the centre of everything we ...
Fri, 21 Jan, 2022 at 8:16 AM
Can I make videos & go live on FINDS without selling clothes?
FINDS is a space to buy and sell clothes while connecting to others who love your style. All video content on FINDS is for buying and selling clothes, in an...
Fri, 21 Jan, 2022 at 8:15 AM
Can I change my email address on the app?
Yes! To change your email address: Visit your profile Tap the 3 lined icon in the top right of the screen Go to settings > Account Details > Email...
Fri, 21 Jan, 2022 at 8:12 AM
How do I favourite an item?
You can favourite an item by tapping the "bookmark" button just above the profile button on the main feed. You'll then be able to see all your...
Fri, 21 Jan, 2022 at 8:04 AM
How do I invite friends to the app?
To invite a friend to the app, simply share the app store link so they'll be able to download it.
Fri, 21 Jan, 2022 at 8:04 AM
How do I delete my FINDS account?
We'd love for you to stay, but if you'd like to delete your FINDS account, here's how. Head over to your FINDS profile > tap the 3 lines in t...
Tue, 5 Jul, 2022 at 12:22 PM
Can I change my password?
Here's how you can change your password: If you're unable to log in, simply visit the login page and tap "Forgotten Password". You'l...
Fri, 4 Mar, 2022 at 7:52 AM
How do I change my username?
To change your username: Go to your profile Tap “Edit profile” Update your username under the “Username” heading. Make sure there are no spaces or speci...
Fri, 21 Jan, 2022 at 8:07 AM
Can I provide feedback on my app experience?
We're always looking for feedback on your app experience and would love to hear from you. You can send us an email: to tell us all a...
Fri, 21 Jan, 2022 at 8:07 AM
Why can't I log into the app?
Try logging in with your email address instead of your username (use the email address you’ve used to register on FINDS) or with your Apple account (if that...
Fri, 21 Jan, 2022 at 8:09 AM