Technical

Frequently asked questions about how to use the FINDS app

Why was my account blocked?
Your account may have been blocked for violating our terms of service. Please contact our support team if you would like to know more: [email protected]
Fri, 21 Jan, 2022 at 8:10 AM
I tried to register on FINDS but my email was already taken?
If you’re attempting to register and being told that your email address is already in use on FINDS, try the following:    1. Check whether it could be you...
Fri, 21 Jan, 2022 at 8:11 AM
How do I change my delivery address?
If you've already placed an order, you won't be able to change your delivery address for that order. The seller can only ship to the address you inp...
Fri, 21 Jan, 2022 at 8:15 AM
How does FINDS manage my personal data?
Visit the privacy policy on our website to learn more about how FINDS manages your data.
Fri, 21 Jan, 2022 at 8:22 AM
I forgot my password
No problem. Here's how you can recover your account: Visit the login page and tap "Forgotten Password" Enter the email associated with y...
Fri, 4 Mar, 2022 at 7:40 AM
How do I delete a delivery address from the app?
To remove a delivery address that you no longer need: Visit your profile Tap the 3 lined icon in the top right of the screen Go to Settings > Deli...
Fri, 21 Jan, 2022 at 8:19 AM
How do I delete my card details from the app?
To remove card details that you no longer need: Visit your profile Tap the 3 lined icon in the top right of the screen Go to Settings > Payment Me...
Fri, 21 Jan, 2022 at 8:21 AM