Selling

Frequently asked questions about selling on FINDS

How does selling on FINDS work?
It's easy to set up shop. On FINDS you can upload your items you are selling with a short product video that goes into your shop/profile.    Buyers c...
Thu, 20 Jan, 2022 at 10:20 AM
Are there fees on FINDS?
Yes, when selling on FINDS you will incur an 8% fee for each sale made. The payment system we use called Stripe will also take an additional processing fee ...
Thu, 20 Jan, 2022 at 10:21 AM
What if I can’t send my item right away?
You have 3 days to ship the item after your buyer has purchased it. However, we recommend sending the item sooner, if you can. That’s because the tracking d...
Fri, 21 Jan, 2022 at 6:19 AM
Why was my listing hidden on the app?
Your listing may be hidden if: The item's price, condition, size or hashtags are misleading The item's description promotes another marketpl...
Fri, 21 Jan, 2022 at 6:19 AM
What happens if I go on holiday or can’t check my FINDS for a while?
We recommend letting your buyers know, so you can manage their expectations and lessen your chance of getting negative feedback. Let buyers know in your bio...
Thu, 20 Jan, 2022 at 10:23 AM
How do I withdraw my earnings?
Earnings from items sold will go directly into your 'Stripe' account when they are purchased. You'll be able to track all of your earnings th...
Fri, 21 Jan, 2022 at 6:22 AM
How do discount codes work?
If a FINDS user uses a discount code to purchase something from your shop, this will mean you will receive two payments for the purchase. The first will be ...
Thu, 20 Jan, 2022 at 10:24 AM
How do I leave feedback?
You'll receive a notification in your notifications tab after you have sold/bought an item that will give you the chance to give feedback to the buyer/...
Thu, 20 Jan, 2022 at 10:24 AM
I received unfair feedback.
If you have received feedback for a sale/purchase that you feel is unjustified, you can send us an email at support@finds.world and we will review your case...
Thu, 20 Jan, 2022 at 10:25 AM
My item isn't selling, what can I do?
If you're having trouble selling an item, check out our @finds.tutorials on Instagram to learn more about all the techniques you can try to help you ru...
Thu, 20 Jan, 2022 at 10:26 AM