FINDS

Stripe is the payment system FINDS uses to process all payments between buyers and sellers. As a seller, once you have made a stripe account, you’ll be able...

No, you will not need a Stripe account to make purchases on the app. You’ll just need a payment method such as a debit or credit card. Only sellers will nee...

To set up a Stripe account, please follow these steps: Open the FINDS app Tap on your profile Visit the menu button in the top right of the screen Go t...

Yes, there will be a prompt when you tap “Add item” with a link to the Stripe sign up process. See the instructions here on how to create your Stripe account.

If you are having some trouble setting up your stripe account, please send us an email at: support@finds.world and we’ll be happy to help you through the pr...

To access your Stripe account, you can either tap the “Seller Payment Details” button within “Selling” in the Profile Menu, or you can visit your dashboard ...

To refund an item:  Visit the “Selling” part of the app in the menu in the top right of your profile Go to “sold items” Tap on the item you would like t...

If you are worried about a payment not going through, and you cannot see the payment on your Stripe account, please contact our support team and we’ll be ha...

As Stripe offers both buyer and seller protection, the payment will be held for 3 days after purchase, after which it appear in your Stripe account. Dependi...

Yes, when selling on FINDS you will incur an 8% fee for each sale made. Stripe will also take an additional fee of 1.65% plus 30p.