Stripe is the payment system FINDS uses to process all payments between buyers and sellers. As a seller, once you have made a stripe account, you’ll be able...

No, you will not need a Stripe account to make purchases on the app. You’ll just need a payment method such as a debit or credit card. Only sellers will nee...

To set up a Stripe account, please follow these steps: Open the FINDS app Tap on your profile Visit the menu button in the top right of the screen Go t...

Yes, there will be a prompt when you tap “Add item” with a link to the Stripe sign up process. See the instructions here on how to create your Stripe account.

If you are having some trouble setting up your stripe account, please send us an email at: support@finds.world and we’ll be happy to help you through the pr...

To access your Stripe account, you can either tap the “Seller Payment Details” button within “Selling” in the Profile Menu, or you can visit your dashboard ...

To refund an item:  Visit the “Selling” part of the app in the menu in the top right of your profile Go to “sold items” Tap on the item you would like t...

If you are worried about a payment not going through, and you cannot see the payment on your Stripe account, please contact our support team and we’ll be ha...

FINDS processes payments to Stripe within a day of purchase. Depending on your bank's processing time, the payment can take up to 10 working days to be ...

If your Stripe account is restricted, this is because you’ve passed the initial sales threshold (wooo!), so you just need to upload an identity document to...