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FINDS FAQs
Contact Us
5
support@finds.world (support email)
@finds.world (instagram)
@finds.community (seller community instagram)
@finds.tutorials (finds tutorials instagram)
@finds.world (instagram)
Buying
12
How do I cancel an order?
How do I offer a lower price?
How do I use a voucher?
How do I track a parcel?
How do I return an item or request a refund?
View all 12
Selling
22
How does selling on FINDS work?
Are there fees on FINDS?
What if I can’t send my item right away?
Why was my listing hidden on the app?
What happens if I go on holiday or can’t check my FINDS for a while?
View all 22
Technical
17
How is FINDS different from other resale apps?
Can I make videos & go live on FINDS without selling clothes?
Can I change my email address on the app?
How do I favourite an item?
How do I invite friends to the app?
View all 17
Stripe Payments
10
What is Stripe?
Do I need to create a Stripe account if I am only a buyer?
How do I set up a Stripe account?
Do I need to create a Stripe account before adding an item?
I’m having issues setting up my Stripe account.
View all 10
Trust & Safety
3
Creating a safe platform
How do I report?
Has my account been hacked?
Guides
1
Seller Guidelines
Terms and Conditions
1
Terms and Conditions
Privacy Policy
1
Privacy Policy
Livestream
20
Who can go live/how do I apply?
How do I start a live stream?
What do I need to sell on live stream?
Are my sales protected through live stream?
Do I need to list my items before I go live?
View all 20
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